installing oxwall

Zach: [4:10:40 PM] Thank you for contacting support. Keep in mind I am assisting multiple customer at one time. How can I help you? Tom Over: [4:10:40 PM] Installing Oxwall, it’s asking for a ‘host’. What do I type in ? Thx Zach: [4:11:41 PM] host as in the location of the server? [4:11:59 PM] or host for the database? Tom Over: [4:12:57 PM] database Zach: [4:15:03 PM] okay just put localhost Tom Over: [4:15:38 PM] Guess put myself as user Zach: [4:16:21 PM] is that also for the database? Tom Over: [4:16:26 PM] yes Zach: [4:17:48 PM] do you know if it is creating a database or if you are suppose to have one created for it already? Tom Over: [4:18:15 PM] It wants me to create it Zach: [4:18:32 PM] okay so you will need to go in cpanel and create it first [4:18:39 PM] then put the credentials you created in to that page. Tom Over: [4:19:41 PM] What section of Databases ? Zach: [4:20:30 PM] just click on the mysql database wizard [4:20:41 PM] and it will setup a new database and user and password Tom Over: [4:22:00 PM] Does it matter what name ? Zach: [4:23:39 PM] nope just whatever you want. Tom Over: [4:29:24 PM] trying it out, Give me a minute Zach: [4:29:41 PM] ok Tom Over: [4:34:39 PM] Didn’t work . Won’t give up though Zach: [4:35:33 PM] did it give you an error? Tom Over: [4:36:30 PM] Could not connect to Database Error: SQLSTATE[HY000] [2005] Unknown MySQL server host ‘local host ‘ (1) Zach: [4:38:50 PM] don’t put a space in localhost Tom Over: [4:41:50 PM] Didn’t work. Let me try a couple of other things. Zach: [4:42:05 PM] what is the database and username and password you created? Tom Over: [4:44:00 PM] data base: thecolu2_experiment1 user: thecolu2_plooch Zach: [4:45:09 PM] what is the password? [4:45:16 PM] you created for that database? Tom Over: [4:45:46 PM] t;Ecp0L$sUJE , pw for the data base Zach: [4:46:58 PM] okay [4:47:04 PM] and you are putting localhost as the host [4:47:08 PM] is it asking for anything else? [4:47:17 PM] the files are on our server right? Tom Over: [4:48:39 PM] Putting “localhost” in host, and the username and pw should be on BH https://box783.bluehost.com:2083/frontend/bluehost/sql/wizard4.html Zach: [4:53:15 PM] yes you have all those settings right. Tom Over: [4:56:06 PM] How about “table prefix” which reads “ow_” Looks like it might require some info in the bar Zach: [4:57:07 PM] I think that since it is a new database you can put anything for that. [5:00:48 PM] can you provide me with a link to the setup page? Tom Over: [5:01:36 PM] http://herenowbeyond.org/install/data-base In the example, there are numbers after ‘local host’ Zach: [5:03:47 PM] port it says is optional, and you don’t need to put it. [5:04:47 PM] http://66.147.248.115/public/screens/screen060612170433.jpg [5:04:51 PM] is that how you are putting it? Tom Over: [5:05:57 PM] Yeah, I’m putting in the full user name and database name. Could the cause of the problem be that the data base was created after I began the installation process ? Zach: [5:07:00 PM] shouldn’t be [5:07:11 PM] If everything looks okay there I am going to try and create it okay? Tom Over: [5:07:32 PM] ok Zach: [5:13:08 PM] http://66.147.248.115/public/screens/screen060612171303.jpg [5:13:17 PM] <?php define(‘OW_URL_HOME’, ‘{$site_url}’); define(‘OW_DB_HOST’, ‘localhost’); define(‘OW_DB_PORT’, null); define(‘OW_DB_USER’, ‘thecolu2_plooch’); define(‘OW_DB_PASSWORD’, ‘t;Ecp0L$sUJE’); define(‘OW_DB_NAME’, ‘thecolu2_experiment1’); define(‘OW_DB_PREFIX’, ‘ow_’); define(‘OW_DIR_USERFILES’, OW_DIR_ROOT.’ow_userfiles’.DS); define(‘OW_DIR_STATIC’, OW_DIR_ROOT.’ow_static’.DS); define(‘OW_URL_STATIC’, OW_URL_HOME.’ow_static/’); define(‘OW_URL_USERFILES’, OW_URL_HOME.’ow_userfiles/’); define(‘OW_DIR_PLUGINFILES’, OW_DIR_ROOT.’ow_pluginfiles/’); define(‘OW_PASSWORD_SALT’, ‘4fcfe3f683d09’); define(‘OW_DIR_CORE’, OW_DIR_ROOT.’ow_core’.DS); define(‘OW_DIR_INC’, OW_DIR_ROOT.’ow_includes’.DS); define(‘OW_DIR_LIB’, OW_DIR_ROOT.’ow_libraries’.DS); define(‘OW_DIR_UTIL’, OW_DIR_ROOT.’ow_utilities’.DS); define(‘OW_DIR_PLUGIN’, OW_DIR_ROOT.’ow_plugins’.DS); define(‘OW_DIR_THEME’, OW_DIR_ROOT.’ow_themes’.DS); define(‘OW_DIR_SYSTEM_PLUGIN’, OW_DIR_ROOT.’ow_system_plugins’.DS); define(‘OW_DIR_SMARTY’, OW_DIR_ROOT.’ow_smarty’.DS); define(‘OW_USE_CLOUDFILES’, false); if ( defined(‘OW_CRON’) ) { define(‘OW_DEBUG_MODE’, false); define(‘OW_DEV_MODE’, false); define(‘OW_PROFILER_ENABLE’, false); } else { /** * Make changes in this block if you want to enable DEV mode and DEBUG mode */ define(‘OW_DEBUG_MODE’, false); define(‘OW_DEV_MODE’, false); define(‘OW_PROFILER_ENABLE’, false); } [5:13:24 PM] it went to the next page [5:13:29 PM] you can see it in the screenshot [5:13:46 PM] and that is the code that it gave to put in the config file Tom Over: [5:14:37 PM] I’l copy and paste this for my records. Appreciate the help, but ideally, would like to know how you fixed it when I couldn’t Zach: [5:20:17 PM] I didn’t do anything [5:20:27 PM] it is possible the browser you were using was having a hang up [5:20:58 PM] also, that page says create a cron job that runs a script once a minute [5:21:26 PM] i wouldn’t recommend that, running that much will give you issues with performance [5:22:19 PM] I am very glad I could speak with you today. When we end this chat, you will be able to take a survey of how I performed, and you will have the option of also emailing this chat transcript to yourself. Did you have any other questions I could assist you with? Tom Over: [5:25:03 PM] Thanks but it doesn’t seem I can access the site at the domain. When I try, I’m back at this http://herenowbeyond.org/install/data-base Sorry [5:25:41 PM] Let me try Firefox instead of Google Chrome Zach: [5:26:56 PM] i didn’t finish the install [5:27:00 PM] i am just at the next step [5:27:11 PM] i was using google chrome Tom Over: [5:30:48 PM] Works in Firefox. Lot of glitches to this old laptop I’m using. http://herenowbeyond.org/ [5:32:39 PM] Determined to squeeze every last electron out of it Zach: [5:33:58 PM] haha yeah [5:34:01 PM] is there anything else I can assist you with? Tom Over: [5:34:45 PM] Thanks for your help. Signing off. Will do the survey